Terms & Conditions

Welcome to Knit de Sud. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review the following carefully.

1. General

By accessing and using this website, you agree to be bound by these terms and conditions, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the product descriptions, colors, or other content available on the website are completely accurate, current, or error-free. Minor variations in color and design may occur due to the nature of the materials used.

3. Pricing and Payment

All prices listed on our website are in South African Rand (ZAR) and include VAT where applicable. Prices are subject to change without notice. We accept various forms of payment, including credit/debit cards, bank transfers, and other payment methods as specified at checkout. You will be redirected to a secure payment gateway to complete your transaction.

4. Shipping and Delivery

National delivery typically takes 3-5 business days, depending on your location. Shipping costs will be calculated at checkout and added to your order total. We strive to dispatch orders promptly, but delivery times may vary due to unforeseen circumstances. Please refer to our Shipping Policy for more details.

5. Returns and Refunds

We accept returns and exchanges within 7 days of delivery, provided the item is in its original condition, unworn, and with all tags attached. To request a refund, please contact our customer support team with your order number and reason for the return. Once we receive and inspect the returned item, we will process your refund to the original payment method. Please note that shipping costs are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Knit de Sud or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without prior written consent from Knit de Sud.

7. Limitation of Liability

Knit de Sud shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use this website or the products purchased through this website. This includes, but is not limited to, damages for loss of profits, data, or other intangibles.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

9. Changes to Terms

Knit de Sud reserves the right to modify or update these terms and conditions at any time without prior notice. By continuing to use the website after any changes are posted, you accept and agree to the modified terms.